Claims Management

For all policies the ‘moment of truth’ is when you need to make a claim.

Our team can support you through this process, which can often be stressful and time consuming.

For building claims which are deemed to be ‘large losses’ or involve multiple apartments we can also arrange for a surveyor to act on the policyholder’s behalf during the claim

Depending on the type of claim the insurer will require quite a bit of information on notification. We’ve pulled together a list of information the insurer will require depending on the type of claim being submitted, e.g. water damage, fire, accidental damage, impact. This is not an exhaustive list, but covers the most frequent claim types.

Raise a claim

For claims against your buildings or estate policy download the claim form and email to our team at info@knightsquareinsurance.co.uk

An ‘excess’ is the first part of a claim which insurers will not pay. Who is responsible for the excess will depend on the location of the cause of the damage.