What is the role of a Broker?

It is not always obvious what goes on in insurance market. But we believe our customers have the right to know what we do and how we earn our income. Our income is commission based and is a percentage of the gross premium (the premium amount prior to Insurance Premium Tax), unlike others we do not charge any administration fees on top.

As an insurance broker we work for our customer, not the insurer. We get to know our customers inside out, what keeps them awake at night, what is their risk management approach, what’s the claims performance telling us. We look to identify which insurers will provide the best cover at a fair price through maintaining relationships with A rated insurers across the industry.

·         We are your champion in the insurance market

·         We negotiate cover and premiums for new risks

·         We negotiate renewal terms for existing risks

·         We present terms to our customers that best meet their needs

·         We create and maintain insurance records that meet FCA requirements

·         We collect premiums from our customers and pay them on to the insurer

·         We issue policy documentation to customers to ensure they are fully informed with up-to-date policy information

·         We action policy amendments on instructions from customers

·         We respond to all insurance enquiries from any interested party

·         We assist Property Management Companies with budget preparation

·         We visit sites to understand the risk profile and discuss insurance arrangements with customers

·         We are your advocate from the cradle to grave of your claim 

·         We monitor the performance of agencies handling claims under delegated authority from insurers

To find out what we can do for you, email us at info@knightsquareinsurance.co.uk